Digital identity trust is no doubt a focus, but you’re challenged with finding the balance between a seamless customer experience and security.
Ninety-six percent of polled security leaders say that a frictionless digital customer experience is a priority for their organizations. And yet:
- 36% still rely on usernames and passwords to authenticate digital customers;
- 23% know that in the past year their organizations have suffered at least one cybersecurity incident as a result of unauthorized access to these accounts (17 percent are unsure).
These are but some of the findings of the 2018 Digital Identity Trust Survey, which explores the question: How can organizations establish true digital trust with their digital customers?
Read on for full survey results, as well as expert analysis of how to put this information to use to improve your organization’s ability to ensure digital identity trust.
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