Watson Masterclass: Customer service & AI
Episode 3: Organizing your team
While there are many important factors to consider in designing a conversational AI solution, nothing is possible without the team in place to do it. When it comes to building an AI assistant that can scale across your organization, there are many roles that are required.
The Machine Assistance team at Autodesk is dedicated to building, designing and optimizing their Autodesk Virtual Assistant (AVA). Here are some of the key roles on their team that allow them to do this:
– Creative Writer
– Conversational Engineer
– Product Manager
– Creative Director
– Computational Linguist
– UX Designer
Register to learn more about how Autodesk has been successful with conversational AI.
Video (03:50)
Gregg Spratto, AVA Business Owner and Strategist
Watson Masterclass: Customer service & AI
Episode 3: Organizing your team
While there are many important factors to consider in designing a conversational AI solution, nothing is possible without the team in place to do it. When it comes to building an AI assistant that can scale across your organization, there are many roles that are required.
The Machine Assistance team at Autodesk is dedicated to building, designing and optimizing their Autodesk Virtual Assistant (AVA). Here are some of the key roles on their team that allow them to do this:
– Creative Writer
– Conversational Engineer
– Product Manager
– Creative Director
– Computational Linguist
– UX Designer
Register to learn more about how Autodesk has been successful with conversational AI.
Video (03:50)
Gregg Spratto, AVA Business Owner and Strategist