IBM commissioned Forrester Consulting to conduct this Total Economic Impact (TEI) study that examines the potential return on investment (ROI) for IBM Netcool Operations Insight (NOI). The study determined that, on average, organizations using NOI realized an NPV benefit of $2.45 million, with an ROI of 126%. Check out this interactive study to learn how organizations achieved:
- Reductions in average ticket time, number of incidents, and number of outages each year.
- The elimination of previous event manager-of-manager tools, saving administrative time and license costs.
Learn more about IBM Netcool Operations Insight (NOI).