The Total Economic Impact™ (TEI) of IBM Data Management
Learn about the improved customer experience and operational efficiency enabled by IBM.
Forrester Consulting conducted an IBM-commissioned Total Economic Impact™ (TEI) study by interviewing four IBM customers to examine the potential return on investment (ROI) organizations may realize.
Download Forrester: The Total Economic Impact™ (TEI) of IBM Data Management* June 2022 today.
After using IBM Data Management, customers report:
•Return on investment (ROI) of 241% and payback <6 months
•Benefits Present Value (PV) of $3.43M and Net Present Value (NPV) of $2.42M
•Three-year benefits include: Higher growth through better customer experience of $1.76M; Automation-driven productivity gains of $1.20M; Data-driven operational improvements of $473K
“The Net Promoter Score increased by 0.6, [which equates] to an increase in [total] customer lifetime value by about $120 million.” —Director of enterprise architecture, financial services
*A commissioned study conducted by Forrester Consulting on behalf of IBM
Forrester Consulting conducted an IBM-commissioned Total Economic Impact™ (TEI) study by interviewing four IBM customers to examine the potential return on investment (ROI) organizations may realize.
Download Forrester: The Total Economic Impact™ (TEI) of IBM Data Management* June 2022 today.
After using IBM Data Management, customers report:
•Return on investment (ROI) of 241% and payback <6 months
•Benefits Present Value (PV) of $3.43M and Net Present Value (NPV) of $2.42M
•Three-year benefits include: Higher growth through better customer experience of $1.76M; Automation-driven productivity gains of $1.20M; Data-driven operational improvements of $473K
“The Net Promoter Score increased by 0.6, [which equates] to an increase in [total] customer lifetime value by about $120 million.” —Director of enterprise architecture, financial services
*A commissioned study conducted by Forrester Consulting on behalf of IBM