The future of service is now

How modernizing service with Salesforce and generative AI drives value.

With advances in technology, 81% of customers surveyed expect faster service and 73% expect better personalization. Transform your customer service operations with AI to meet—and even exceed—their expectations.

In The future of service is now, you'll learn how to:

  • Ready your data for gen AI
  • Modernize customer support
  • Revolutionize field service
  • Drive value with one system across the customer journey

Download the report to learn more about how to modernize your service operations with IBM and Salesforce.

  • How modernizing service with Salesforce and generative AI drives value.

    With advances in technology, 81% of customers surveyed expect faster service and 73% expect better personalization. Transform your customer service operations with AI to meet—and even exceed—their expectations.

    In The future of service is now, you'll learn how to:

    • Ready your data for gen AI
    • Modernize customer support
    • Revolutionize field service
    • Drive value with one system across the customer journey

    Download the report to learn more about how to modernize your service operations with IBM and Salesforce.

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