IBM watsonx® Customer Service Agents
Sehen Sie es in Aktion!
Tackle today’s toughest service challenges with intelligent, purpose-built AI agents
Omnichannel AI Agents

Deliver seamless, intelligent service across every customer touchpoint.These agents don’t just respond—they resolve complex, multi-step tasks across systems, maintaining context and continuity.

AI Agents with Voice

Go beyond call routing. Engage customers with natural-sounding AI voices that build trust and solve real problems—reducing call fatigue and improving resolution rates.

Agent Assist

Empower human agents in real time with insights, answers, and next-best actions. From newly hired reps to seasoned professionals, AI agents guide them through complex processes and help resolve issues faster.

IBM watsonx® Customer Service Agents
Sehen Sie es in Aktion!
  • Tackle today’s toughest service challenges with intelligent, purpose-built AI agents
    Omnichannel AI Agents

    Deliver seamless, intelligent service across every customer touchpoint.These agents don’t just respond—they resolve complex, multi-step tasks across systems, maintaining context and continuity.

    AI Agents with Voice

    Go beyond call routing. Engage customers with natural-sounding AI voices that build trust and solve real problems—reducing call fatigue and improving resolution rates.

    Agent Assist

    Empower human agents in real time with insights, answers, and next-best actions. From newly hired reps to seasoned professionals, AI agents guide them through complex processes and help resolve issues faster.

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