Help and FAQ


What are the benefits of having an IBM id?
Your IBM id provides access to IBM applications, services, communities, support, on-line purchasing, and more. Additionally, your information is centralized so you can maintain it in a convenient and secure location. The benefits of having an IBM id will increase over time as more applications migrate to IBM id.

What are the rules for specifying an IBM id?
Your IBM id must have the format of a valid email address and

What are the rules for specifying a password?

What are the password rules for Fluor users?

What are the password rules for State of Georgia users which includes the GETS Portal?

What are the rules for specifying a phone number?

Can I use my new IBM id immediately after I register?
There may be a delay of up to fifteen minutes before you will be able to use your new IBM id.

How can I report a problem encountered while using the IBM Registration functions?
You can report a problem by calling the help desk.

What should I do if I forget my IBM id/Security Question or password?
You may reset your password by using the "Forgot Password" option on the IBM Registration web site. If you need assistance regarding a forgotten IBM id and/or Forgotten security question, please contact the Worldwide IBM Registration Helpdesk.

How will IBM use my personal information? How will IBM assure privacy and security of my information?
We know that you are concerned about your privacy; so is IBM. If you provide IBM with information about yourself, such as name, postal address, e-mail address, or other personal data, we may add it to our records. From time to time you may receive information about our products, services, activities, or contacts for other business purposes, unless you specify that you do not wish to be contacted by selecting that option on the registration form. To learn more, you can read about IBM's general Internet privacy practices. Our privacy practices are designed to provide a high level of protection for your personal data, all over the world.

How do I update my personal info?
You can view, update or add to any personal contact details, job title or registration settings information, by navigating to "My IBM" and signing into "My Profile" on once you've registered.