Help and FAQ

FAQ


What are the benefits of having an IBMid?
Your IBMid provides access to IBM applications, service trials, communities, support, on-line purchasing, and more.

What should I do if I forget my IBMid?
Your IBMid is likely in the form of an email address. Users who created their IBMid previous to 2011 may have a non-email based IBMid in the form of a unique single word. If you need direct assistance recovering your IBMid, please contact the Worldwide IBM Registration Helpdesk.

What should I do if I forget my IBMid password?
You may reset your password here.

What should I do if I no longer have access to the email account associated with my IBMid or feel that the security of that email account has been compromised?
Please contact the Worldwide IBM Registration Helpdesk.

How do I update my personal info?
You can view and edit your personal contact details directly on your profile once you have registered.

Are there any special considerations regarding the password security policies for my IBMid?

How does IBM assure privacy and security of my personal information?
Your privacy is important to IBM; maintaining your trust is paramount to us. The IBM Online Privacy Statement provides important information about our privacy practices.