Note: Some support links will lead to support pages in the US.
Hardware
Machine warranties and licence information
An overview of IBM's Limited Warranty for Machines and licence agreements applicable to IBM Machines.
Warranty service upgrades and maintenance options
Information on warranty service upgrades and post-warranty maintenance services options.
Warranty lookup
Determine if your machine is in warranty and when the warranty expires.
Software
Software licence agreements
Terms and conditions for IBM software programs licenced under the International Program Licence Agreement (IPLA) family of agreements.
Software Subscription and Support
An overview of IBM Software Subscription and Support available through the Passport Advantage and Passport Advantage Express offerings.
Software Subscripton and Support renewal
Information on why and how to renew Software Subscripton and Support on installed products before it expires.
Service requests
Open service requests
Open a service request for the ability to place and monitor hardware service requests electronically.