Process control sessions hung or Visual C++ runtime errors when processing inbound data manually - GIS installed on same machine (SCI53346) - Sterling Gentran:Server for Microsoft Windows

Troubleshooting

Problem

Process control sessions hung or Visual C++ runtime errors when processing inbound data manually - GIS installed on same machine (SCI53346)

Symptom

Error opening file: <path>\<filename>' where <path>\<file> is the file that was selected for processing
Process control sessions hung or Visual C++ runtime errors when processing inbound data manually

Runtime Error!

Program <drive>:\gensrvnt\bin\COMMPOST.EXE

Abnormal program termination

Receiving dialog boxes with errors when processing data manually
Commpost.exe and Unattend.exe are hung in memory when data is processed through the mailbox or process control sessions
Process control session hung on GDW_MBProcess_File or GDW_Process_File
All processing of inbound data fails

[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.1;5.2;5.3;5.3.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

PRI5039

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Document Information

Modified date:
11 February 2020

UID

swg21549138

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