Troubleshooting
Problem
When the IP reputation database cannot contact the license server, it cannot update. Addtionally, the appliance cannot resolve the domain name for the license server. The inability for the IP reputation database to contact the license server causes the database to contain outdated IP reputation data or lack IP reputation data.
Symptom
Despite their IP reputation classifications, IP addresses are granted access.
[{"Product":{"code":"SSELE6","label":"IBM Security Access Manager for Mobile"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21652713