IBM Support

'Cannot open user default database. Login failed.' during ODBC DSN Setup - Sterling Gentran:Server for Microsoft Windows

Troubleshooting


Problem

'Cannot open user default database. Login failed.' during ODBC DSN Setup

Symptom

Error 4064, Cannot open user default database. Login failed.

[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.3.1;5.3;5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

PRI4104
SCI20811

Document Information

More support for:
Sterling Gentran:Server for Microsoft Windows

Software version:
5.3.1, 5.3, 5.2

Operating system(s):
Windows

Document number:
449543

Modified date:
16 June 2018

UID

swg21547216

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