APAR status
Closed as documentation error.
Error description
Starting with IBM Storage Protect Plus 10.1.16.4, the appliance running on VMware requires the Advanced Vector Extensions (AVX) set for the CPU. Starting with version 10.1.16.4, MongoDB version V5.0 is used which requires AVX. An upgrade without that feature eventually will complete but the mongod service will fail to start. Documentation needs to reflect that VMware Enhanced vMotion Compatibility (EVC) must be enabled with a CPU mode that supports Advanced Vector Extensions (AVX). IBM Storage Protect Plus Versions Affected: IBM Storage Protect Plus 10.1.16.4 and later Additional Keywords: SPP, SPPLUS, TS019195304
Local fix
Ensure that VMware Enhanced vMotion Compatibility (EVC) is enabled with a CPU mode that supports Advanced Vector Extensions (AVX) then restart the appliance.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.16.3 and later * **************************************************************** * PROBLEM DESCRIPTION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in the IBM Documentation for * * IBM Spectrum Protect Plus level 10.1.16. * * Note that this is subject to change at the discretion of * * IBM. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The IBM Documentation for IBM Storage Protect Plus 10.1.16 has been updated in the following section: "Installing a IBM Spectrum Protect Plus server in a VMware environment" https://www.ibm.com/docs/en/spp/10.1.16?topic=isppava-installing -spectrum-protect-plus-as-vmware-virtual-appliance under "What to do next" by adding the steps how to apply the EVC settings.
Temporary fix
Comments
APAR Information
APAR number
IT48128
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1R
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2025-06-06
Closed date
2025-06-12
Last modified date
2025-06-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1R","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
Document Information
Modified date:
12 June 2025