APAR status
Closed as program error.
Error description
When attempting to generate datacenter occupancy reports from the IBM Spectrum Protect for Virtual Environment - Data Protection for VMware web GUI (TsmVMwareUI), accessed through https://hostname:9081/TsmVMwareUI/#reports fails with the message: "Error occurred and data cannot be displayed." The occupancy select command does not report any error neither in the messages.log nor in the actlog. Running select query (SELECT NODE_NAME,COUNT(distinct filespace_name) AS "VMS",SUM(REPORTING_MB) AS "RPTG" FROM OCCUPANCY WHERE NODE_NAME='<datacenter_node_name>' GROUP BY NODE_NAME) on the server side, the output is retrieved without any errors. The Guitrace_error.log located the proxy host in the following paths : On Windows : C:\IBM\SpectrumProtect\webserver\usr\servers\veProfile\logs On Linux : /opt/tivoli/tsm/tdpvmware/common/webserver/usr/servers/v eProfile/logs will show: <timestamp> srv-datamover-1.admin.nc IP com.tivoli.tsm.vmware.tsmsrv.TsmDCOccupancy.process(): FFDC java.lang.NumberFormatException: For input string: "94677041,93" The above happens when the IBM Spectrum Protect server language setting is defined to a value different from en_US. In this example it is set to fr_FR. In that case, the numbers reported in the output of the select command use the comma ?,? to separate decimals as opposed to a dot ?.? in the en_US format. The IBM Spectrum Protect for Virtual Environment - Data Protection for VMware web GUI is incorrectly expecting the en_US number format from the Spectrum Protect server even if the locale of the proxy host is set to the same locale as the server (fr_FR in this example). IBM Spectrum Protect Versions Affected: IBM Spectrum Protect for Virtual Environments component Data Protection for VMware all versions on all supported platforms Initial Impact: Low
Local fix
Please set LANGUAGE server option to English locale: en_US.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect for Virtual Environments Data * * Protection for VMware version 8.1 running on Windows and * * Linux platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the IBM Spectrum * * Protect for Virtual Environments DP4VMware version 8.1.17 on * * Windows x64 and Linux x86_64 platforms. * * * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The issue has been fixed, so vm gui will produce datacenter occupany report.
Temporary fix
Comments
APAR Information
APAR number
IT41565
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-07-20
Closed date
2022-09-14
Last modified date
2022-10-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
vmgui
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
05 October 2022