IT41559: IBM SPECTRUM PROTECT PLUS STOPS PROCESSING BECAUSE OF /DATA FILESYSTEM FULL

APAR status

• Closed as program error.

Error description

• When there is a very high workload, the internal messaging
  system cannot process incoming requests fast enough which causes
  /data to become full.
  APAR IT38981 addresses the above to prevent the above situation.
  This APAR here addresses the specific case when the cause of the
  high workload is due to incorrectly repeating schedules.
  Backup schedules defined with the 'Repeats' field equal to
  'Weekly' can be seen to start many times instead of only
  starting once at the expected time.
  These multiple starts can cause the high workload.
  
  |MDVREGR 10.1.10 5737SPLUS| APAR IT38981
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.4 and later.
  
  Additional Keywords: SPP, SPPLUS, TS010006986, schedule,
                       repeating, IT40339
  

Local fix

• To get the IBM Spectrum Protect Plus operational again :
  1. Remove contents under /data/rabbitmq/mnesia/
  2. Reboot SPP
  To prevent this from happening the next time a weekly schedule
  runs :
  Update any SLA using the 'Repeats'='Weekly' frequency to use any
  other available frequency (Daily, Monthly, ...)
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus 10.1.4, 10.1.5, 10.1.6, 10.1.7,    *
  * 10.1.8, 10.1.9, 10.1.10, 10.1.11, and 10.1.12                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.13. Note that this is subject to change at the    *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The weekly scheduler in IBM Spectrum Protect Plus has been fixed
  to ensure that it does not become caught in a loop and
  continuously attempt to reschedule a weekly job when initial
  scheduling fails. This fix ensures that an inordinate amount of
  log messages are no longer sent through the internal messaging
  system (the RabbitMQ service), which previously caused the
  RabbitMQ service to fail.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels