Tracking undelivered e-mail

You can use a generic user ID to track problems with undeliverable e-mail. This method can be useful for both e-mail delivery and configuration problems.

Creating the user for directory type: *SDD:

  1. Select or create a user ID to receive notification. In the character-based interface, type CRTUSRPRF (the Create User Profile command) and press Enter.
  2. Type WRKDIRE (the Work with Directory Entries command) and press Enter.
  3. Type 1 to add the user to the system distribution directory.
  4. Ensure that the Mail Store value is 2 and the Preferred Address value is 3.
  5. Press F19 (Add Name for SMTP).
  6. Type NONDELIVERY@localhost.domain as the SMTP address for any POP user.

Creating the user for directory types: *SMTP and *SMTPMSF:

  1. Select or create a user ID to receive notification. In the character-based interface, type CRTUSRPRF (the Create User Profile command) and press Enter.
  2. Type ADDUSRSMTP (the Add User SMTP command) and prompt by pressing F4.
  3. Type in the selected user profile and add NONDELIVERY to the alias field and press enter.

This user receives a copy of the undeliverable e-mail.

Note: The user ID you enter must be an actual ID so that it can effectively monitor nondelivery notices. The sender receives a copy of the nondelivery notice with a list of the recipients who did not receive the e-mail.