Licensed Internal Code recovery

Use this procedure if an error occurred when you installed the Licensed Internal Code.

  1. Use the following table to determine the action to take if the Install Licensed Internal Code - Error display shows the following message: An unrecoverable error occurred. The error reason code is listed below. This install cannot be completed. Give the reason code to your authorized service provider. Do not re-IPL the system until your authorized service provider can retrieve any needed information.
    Reason code Action
    51 52 53 54

    If you are using optical media, clean the media. If you are using tape, clean the tape device. Then retry the installation.

    All others

    Retry the installation. If the installation fails again with the same reason code, retry the installation with another set of media. If the same failure occurs, contact your authorized service provider.

  2. Start of changeIf you received a message that indicates the load source disk unit needs additional space for Licensed Internal Code, follow the directions in the error message. Ensure that you have adequate disk storage before you allocate the additional space for the Licensed Internal Code. The tasks for this are described in the topic Ensuring the system meets disk storage requirements for upgrades.The tasks for allocating additional space are in the topic, Required: Allocating additional space for Licensed Internal Code. End of change
  3. If you received a message that indicates the Licensed Internal Code and operating system software agreements have not been accepted, perform the steps Required: Accepting software agreements.
  4. Find the reference code that is shown on the control panel display and take the appropriate recovery action. If the reference code indicates that you have a media error, thoroughly clean the installation device. If you are using optical media, clean the media. If you are using tape, clean the tape head and tape path thoroughly. Then continue with the next step. If you receive another error message that indicates a media error on the same media, get another set of media to complete the installation process.

    For a complete list of Licensed Internal Code reference codes, go to Analyzing and handling problems and follow the instructions.

  5. You are trying to do one of the following:
    • Install from optical media when an alternate installation device is enabled.
    • Use an alternate installation device which is not enabled.

    Go to Setting up an alternate installation device or Disabling an alternate installation device and perform the appropriate procedure.

    If you cannot find the address information or the configuration has changed and the address is wrong, you must determine the address by physical inspection. This inspection can be difficult and could vary depending on your system model and the specific configuration of your IO buses. For this reason, IBM recommends that you call your next support level for help in determining the addresses for the alternate installation device. A service agreement might be required for this type of assistance.

  6. Start the installation process again.

    If you were using the automatic installation process, go to Starting the automatic installation process again to start the installation process again. You must load the first volume in the installation device to start the automatic recovery installation process.

    If you were using the manual installation process, go to Starting the manual installation process again to start the installation process again.

The following table lists error messages that could occur during the installation of Licensed Internal Code when using image catalogs.

Message Description
B60041FD

Cause: This reference code occurs when the decompression of Licensed Internal Code fails when performing an installation using image catalogs. A main storage dump occurs. This should be copied to the auxiliary storage pool (ASP) or media. Words 12 and 13 of the reference code contain reason codes that indicate why the failure occurred. If you plan to contact your authorized service provider, write down the 8 numbers from word 13.

Recovery: No Licensed Internal Code has been installed yet. You can either restart the system by using the currently installed Licensed Internal Code (perform a B-side IPL) or by using the physical media to install.

B60041FC

Cause: This reference code occurs when the Licensed Internal Code installation fails when performing an installation using image catalogs. Words 12 and 13 of the reference code contain reason codes that indicate why the failure occurred. If you plan to contact your authorized service provider, write down the 8 numbers from word 13.

Recovery: Use physical media to perform the installation.