Common reference codes for IBM i software installation
This table identifies the most common reference codes related to an IBM® i software installation or upgrade.
Symptom | Action |
---|---|
A1xx 19xx |
These reference codes appear if the
installation device for an alternate IPL is not ready. Check the following:
Any of these situations can cause these reference codes to appear. In the first two examples, ensure that the media volume is loaded correctly and that the device is ready. In the last example, you need to wait while the system finds the new installation device. Then perform the appropriate procedure under IBM i installation recovery after using reference codes. |
A600 1103 | This reference code appears when Licensed Internal Code is damaged. Use the control panel or virtual control panel (Work with Partition Status display) to set the IPL type to D and to set the mode to Manual. Then use the instructions for Upgrading or replacing software using manual installation. |
A600 1104 | This reference code appears if the
installation media is not readable. Either the media is dirty or
damaged, or there is an error with the optical device. Clean the media
or acquire a new set of media. Then perform the appropriate procedure under IBM i installation recovery after using reference codes. |
B101 4500 | This reference code appears when
an error is detected with the IBM i
integration with BladeCenter and System x solution. Make
sure that you vary off the integrated server before you perform
the function that resulted in this reference code. If the reference
code still occurs, try the installation again. If the same error
occurs again, contact your authorized service provider.
Note: IBM i
integration with BladeCenter and System x solution is
the new name for Integrated xSeries Server
for iSeries, , Integrated
PC Server (IPCS), or File Server Input/Output Processor (FSIOP).
|
B1xx 4504 |
This reference code appears when
the system cannot locate the device used for the alternate IPL. Check
that the installation media is loaded in correct device and, if necessary,
make the device ready. Then perform the appropriate procedure under IBM i installation recovery after using reference codes. |
B1xx 4505 | These reference codes appear if the
installation media is dirty or if the wrong media was loaded. Verify
that the correct media is loaded. If the problem still remains, clean
the optical disk. If you are using tape, clean the tape head and tape
path. Then perform the appropriate procedure under IBM i installation recovery after using reference codes. |
B1xx 4507 | These reference codes appear if the
tape device for the alternate IPL was not found or was not ready.
Make sure the tape device is powered on and the correct tape is loaded
and ready. To make tape devices ready, you might need to open and
close the tape device door. Then perform the appropriate procedure under IBM i installation recovery after using reference codes. |
B2pp 1310 (pp is the partition ID) | No alternate IPL device IOP was selected.
The IPL will attempt to continue, but there might not be enough information
to find the correct alternate IPL load source. Configure an alternate
IPL device IOP for the logical partition. Then, retry the partition
IPL. If it continues to fail, contact your service provider. See Logical partitioning . |
B2pp 1320 (pp is the partition ID) | No default load source IOP was selected
for a type A or type B IPL. The IPL will attempt to continue, but
there might not be enough information to find the correct load source.
Configure a load source IOP for the logical partition. Then retry
the partition IPL. If it continues to fail, contact your service provider. See Logical partitioning . |
B2pp 3110 (pp is the partition ID) | The power-on operation for the logical partition failed. Scan the reference code history list of the logical partition for previous B2ppxxxx failure reference codes. Resolve each problem found, and then retry the partition IPL. If it continues to fail, contact your service provider. |
B2pp 3200 (pp is the partition ID) | The logical partition failed to initialize
a program load.
|
B2pp 4158 (pp is the partition ID) | A failure occurred during a search for the load source. Scan the reference code history list of the logical partition for previous B2ppxxxx failure reference codes. Resolve each problem found, and then retry the partition IPL. If it continues to fail, contact your service provider. |
B2xx xxxx | All other reference codes: If you performed a D-mode IPL, clean the device and media, and then retry the same type of power-on operation. |
B608 1105 | This reference code occurs when you
exit from the automatic installation because an alternate installation
device that is attached to the system has one of the following problems:
To use the alternate installation device, do the following:
|
B900 3121 | This reference code occurs when an
IPL is attempted after an installation failure. You need to reinstall
some or all of the operating system. Start with the media volume
containing the base operating system. Then perform the appropriate procedure under IBM i installation recovery after using reference codes. |
2644 3136 | This reference code appears if the
tape device is assigned to another system or partition. Go to the
other system or partition and vary off this tape device. Make sure
the correct tape is loaded. Then perform the appropriate procedure under IBM i installation recovery after using reference codes. |
Any other reference code | Go to Troubleshooting software installation problems, and follow the instructions there. |