Getting support for Java on IBM i
Support services for Java on IBM® i are provided under the usual terms and conditions for IBM i software products. Support services include program services, voice support, and consulting services.
Use the online information that is provided at IBM i
home page under the topic "Support" for more information.
Use IBM Support Services for licensed program 5761-JV1. Or, contact your local IBM representative.
You may, at IBM direction, be required to obtain a more current level of the licensed program to receive Continued Program Services. For more information, see Support for multiple Java™ Development Kits (JDKs).
Defect resolution is supported under program services or voice support. Resolving application programming or debugging issues are supported under consulting services.
The Java application programming interface (API) calls are supported under consulting services, unless:
- It is clearly a Java API defect as demonstrated by re-creation in a relatively simple program.
- It is a question that asks for documentation clarification.
- It is a question about the location of samples or documentation.
All programming assistance is supported under consulting services.
This includes the program samples that are provided in the product.
Additional samples may be available on the Internet at IBM i home page on an unsupported basis.
The IBM Developer Kit for Java LP provides information about solving problems.