Specifying system location information

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Specifying IBM® Electronic Service Agent system location information is the another step in preparing to connect to the IBM Electronic Support website.

System location information

Specify location information for the system. Information that is designated with an asterisk (*) is required.
Tip: You can use the esacli locationSettings command to display and specify location information. For information, see esacli locationSettings.
You can specify location information during the activation stage by using the SMIT (for AIX®) or cfgassist (for VIOS) interface. Select Help from the panels if you have questions about the specific panel or the information to enter. To specify location information, complete the following steps:
  1. Log on to the system as root for AIX or padmin for VIOS.
  2. Enter smit for AIX or cfgassist for VIOS at the command prompt.
  3. Select Electronic Service Agent.
    Note: If you are using AIX, you can go directly to the Electronic Service Agent main panel by entering smit esa_main at the command prompt.
  4. Select Configure Electronic Service Agent.
  5. Enter the location information .
  6. Press Enter.
After Electronic Service Agent is activated, you can use the Electronic Service Agent graphical user interface (GUI) to specify location information. Select Help from the GUI panels if you have questions about the specific panel or the information to enter.

To specify location information, follow these steps:

  1. Access and log in to the IBM Electronic Service Agent graphical user interface.
  2. Click Settings menu from the left navigation.
  3. Click System Location to specify or change the system location information.
    *Select your country or region
    Name of the country or region in which the system is located. For example: Canada.
    *State or province
    State or province where the system is located. The state or province must be specified as a valid code as defined by ISO-3166.
    *Postal code
    Postal code where the system is located.
    *City
    City where the system is located.
    *Street Address
    Street address where the system is located.
    *Building, floor, office
    Building, floor, and office of the system.
    *Telephone number
    Telephone number for a location close to the system. Valid United States and Canada telephone numbers must be 10 - 30 alphanumeric characters and cannot contain any dashes. Other telephone numbers can include any type of character but must be 5 - 30 characters in length.
  4. Click Save Settings to update the system location information.