Use the Problem Filters-Error Codes page to add and display the
system reference codes that are ignored for problem reporting.
You can configure error code filters by using the IBM®
Electronic Service Agent graphical user
interface.
Tip: You can also use the
esacli srcFilters command to add
and display the error codes that are ignored by IBM ESA. For
more information, see
esacli srcFilters.
To specify the system reference codes that are ignored by IBM ESA, follow these steps:
-
Access and log in to the IBM
Electronic Service Agent graphical user
interface.
-
Click the Settings menu from left navigation.
-
Click the Problem Filters-Error Codes tab. The Problem
Filters-Error Codes Settings page is displayed.
-
Enter the system reference code that needs to be ignored in the Error
Code field.
-
Select the Platform (PPC or
ALL).
-
Select the Operating System (AIX,
IVM, Power KVM, or Linux).
-
Click Add to add the error code. The error code is saved to the table
and you get a message - Added successfully. The Error codes table displays the
following information:
- Error Code - Displays the specified error codes that are to be ignored by
ESA. Following are the pre-defined error codes or that are generated by ESA:
| Ignored error codes |
Ignored error codes |
| 762-996 |
968-136 |
| 762-998 |
973-300 |
| 801-102 |
990-136 |
| 802-890 |
991-135 |
| 803-890 |
991-150 |
| 803-971 |
991-160 |
| 803-972 |
991-180 |
| 803-973 |
991-185 |
| 803-994 |
991-200 |
| 844-405 |
899-000 |
| 850-902 |
704-128 |
| 950-999 |
704-130 |
| 968-110 |
A10-200 |
- Operating System - Displays the operating system of the ESA installed
system.
- Platform - Displays the platform that is specified
(PPC or ALL).
- Defined by - Displays if the error codes are ESA generated
(IBM) or defined by you (User).
-
Click Clear to reset the fields.
-
To delete a specific SRC, select the code and click Delete. On
confirmation, the selected error codes are removed and you get a message - Removed
successfully!.
Note: You can delete only the error codes that are added by you. You cannot delete the default error
codes that are generated by ESA.
For information about IBM
ESA settings that you can change, see
Electronic Service Agent graphical user interface .