Uninstalling Electronic Service Agent and saving configuration information
Uninstalling Electronic Service Agent and saving configuration information enables you to reuse the configuration for the next installation or another system.
The configuration information contains contact and location
information, and operational settings. To save the configuration information
and uninstall Electronic
Service Agent, complete the following steps:
- Export the configuration information from Electronic Service Agent and save the file. For information about how to export the configuration information, see Exporting a configuration.
- Use your normal procedure for uninstalling software to
uninstall Electronic
Service Agent, fileset
bos.esagent.