Unconfiguring Electronic Service Agent

You should not unconfigure IBM® Electronic Service Agent unless directed to do so by a customer service representative.

Attention: Unconfiguration is a destructive operation that returns IBM Electronic Service Agent to an unconfigured state. Unconfiguration discards configuration data on the local system. If possible, you should attempt to export the configuration so that the customer contact and system location information can be restored. When Electronic Service Agent is activated following unconfiguration, a new entity ID is associated with the system. Information that is associated with the previous entity ID and system is no longer updated. To access the system's data, you must again associate an IBM ID with the system.

To unconfigure Electronic Service Agent, complete the following steps:

  1. Log on to the system as root for AIX® .
  2. Enter smit at the AIX command prompt.
  3. Select Electronic Service Agent.
  4. Select Unconfigure Electronic Service Agent.