What's new in IBM Electronic Service Agent for Linux

Kubernetes Support

IBM Electronic Service Agent for Linux now supports Kubernetes that manages ESA docker images. ESA docker containers are a standard way to package an application and its dependencies (Python, Python modules, Perl, Perl modules, Java) so that the application can be moved between environments and run without changes. You can access ESA from your local host and continuously monitor, collect, and submit hardware problem information to the IBM Electronic Support website.

Upgrade Support

Make sure you install IBM Electronic Service Agent version 4.6.0 or higher to upgrade ESA-client and work with latest version of ESA-client. ESA versions prior to 4.6.0 do not have upgrade support for ESA-client. Learn more...

Email notifications

IBM Electronic Service Agent is enhanced to send test notification emails to the secondary contact that is specified in the Service Contact page. Learn more....

Enhanced Problem status

IBM Electronic Service Agent displays and notifies duplicate problems that are created by the MVS systems. The duplicate problems are reported for same system and also that has the Local Problem Status as Email sent.Learn more...

esacli generateToken

Use esacli generateToken command to generate token for the specified client ID. Learn more....

Updates to troubleshooting section

If ESA does not start even after you try multiple times, delete the login.failure.properties file. Learn more...

ESA as a Container and RPM

IBM Electronic Service Agent can now be installed as a Container (in Docker or Podman) on x86 systems and as an RPM on both Power Systems running Linux®, and x86 Systems.Learn more....

esacli generateClientKey

Use esacli generateClientKey command to generate client key for the specified ESA-client or primary system. Learn more....

SNMP Status

IBM Electronic Service Agent identifies if the registered systems have SNMP connectivity to ESA.Learn more....

Installation of ESA-client

IBM Electronic Service Agent supports installation of ESA-client in either RPM or Docker image. During the installation of ESA-client, a new user ibm_esaclient gets created, which is used for all the communication from ESA to ESA-client. Learn more....

Filter options

IBM Electronic Service Agent GUI displays filter options on All Systems page and All Problems page. To search for a particular system or problem that you require, use the Define Filter option and specify the rules on the Filter window. Learn more....

Support for Multi-Vendor Systems

IBM Electronic Service Agent extended its support for Multi Vendor Systems (MVS). To support MVS, ESA is now packaged in a docker container so that the application can be moved between environments and run without changes. The multi-vendor systems that are now supported are HP (ILO3, ILO4, and ILO5) and Dell (iDRAC8 and iDRAC9) systems. ESA and ESA-client docker images are available to support these x86 systems. ESA supports installation of ESA-Client in either RPM or Docker image. Learn more....

Support for eBMC Systems

IBM Electronic Service Agent supports discovery of eBMC (Enterprise Baseboard Management Controller) systems for problem reporting, periodic transmission of HW inventory, system information, and heartbeat.

. Learn more...

View trace log

The SNMP Listener page is enhanced with a View Trace Log link that allows to view the ESA-client trace log. Learn more...

Endpoint Name

Displays the hostname of the target MVS system that is specified when you register the system. Learn more.

Enhanced IBM Electronic Service Agent suspend and resume operations

Most of the operations are stopped when IBM Electronic Service Agent is suspended. However, the other IBM Electronic Service Agent graphical user interface functions continue to operate. Learn more...

Removed PM data

You can no longer configure IBM Electronic Service Agent to transmit Performance Management (PM) for Power data to IBM.

Updates to troubleshooting section

To resolve the command line issues, when ESA is activated on another port other than 5024, upgrade ESA to 4.5.6 or later versions. Learn more...