Start here: Use the management GUI recommended actions

The management GUI provides extensive facilities to help you troubleshoot and correct problems on your system.

You can connect to and manage a Storwize® V7000 Unified system as soon as you have completed the USB initialization.

When you have logged on, select Monitoring > Events. You can work with two separate event logs:
  • To work with events for the file modules, select the File tab. No fix procedures are available to be run. From the Storwize V7000 Unified Information Center, look up the errors.
  • To work with events for the storage system, select the Block tab.

    For the Storwize V7000 storage system, depending on how you choose to filter alerts, you might see only the alerts that require attention, alerts and messages that are not fixed, or all event types whether they are fixed or unfixed.

    Select the recommended alert, or any other alert, and run the fix procedure. The fix procedure steps you through the process of troubleshooting and correcting the problem. The fix procedure displays information that is relevant to the problem and provides various options to correct the problem. Where it is possible, the fix procedure runs the commands that are required to reconfigure the system.

    Always use the recommended action for an alert because these actions ensure that all required steps are taken. Use the recommended actions even in cases where the service action seems obvious, such as a drive showing a fault. In this case, the drive must be replaced and reconfiguration must be performed. The fix procedure performs the reconfiguration for you.

    The fix procedure also checks that another existing problem does not result in a fix procedure that causes volume data to be lost. For example, if a power supply unit in a node enclosure must be replaced, the fix procedure checks and warns you if the integrated battery in the other power supply unit is not sufficiently charged to protect the system.

    If possible, fix the alerts in the order shown to resolve the most serious issues first. Often, other alerts are fixed automatically because they were the result of a more serious issue.

    After all the alerts are fixed, follow the procedure for checking status to ensure that the system is operating as intended.