Setting up basic troubleshooting
Perform these common troubleshooting tasks on most WebSphere® application servers.
- Logging and tracing on Sametime servers
The Integrated Solutions Console provides a variety of logs to collect logging messages for Sametime® servers running on the WebSphere Application Server. System messages from the server are written to general-purpose logs such as the JVM logs and the IBM® service log. - Setting a diagnostic trace on a WebSphere Application Server
You can specify how a WebSphere Application Server handles log records. You can enable or disable a system log for a server, specify where log data is stored, and choose a format for log content. You can also specify a log detail level for components and groups of components. - Using JVM logs to troubleshoot a Sametime server
To start troubleshooting a problem, check the JVM log files first. These log files collect output for the SystemOut.log and SystemErr.log output streams for the application server process. - Log file locations
Use this reference to locate log files for IBM Sametime components.
Parent topic: Troubleshooting