Implementing an external data service by using the REST protocol

To use external data with your solution, you must create a service that implements the external data service REST protocol that is provided with IBM® Case Manager. This protocol provides for the communication between Case Manager Client and the external data source.

About this task

In addition to implementing the REST protocol, the external data service must implement any authentication that is required by the external data source.

Procedure

To implement an external data service:

  1. Implement the POST method for the particular object type resource. This method is called automatically by the IBM Case Manager REST protocol in response to requests from Case Manager Client to create or modify a case. The external data service must submit the data for the case properties that it manages back to the IBM Case Manager REST protocol in the response to the POST method.
  2. If the service modified any attributes for the case properties that it manages, retrieve the property attributes. To retrieve property attributes, you can use the Content Engine Java™ protocol or IBM CMIS for FileNet® Content Manager in the external data service.
  3. If the external data service needs to authenticate users, configure authentication for users.
Parent topic: Getting case data from an external data source