Firewall exceptions (BigFix scenario)

Edit online

Some of the fixlets require files and updates from external fixlet sites that are downloaded over the Internet. To ensure that they can be automatically downloaded by the BigFix® server, relevant web addresses must be accessible from the computer where the server is installed. Add those addresses as firewall exceptions and ensure that they are accessible to the proxy server if you are using it.

If the computer on which the BigFix server is installed can access the Internet, ensure that the following web addresses are accessible from that computer.
  • esync.bigfix.com
  • gatherer.bigfix.com
  • software.bigfix.com
  • support.bigfix.com
  • sync.bigfix.com

The HTTP port 80 must be open for communication.

If the computer cannot access the Internet or you do not want to open the required port on that computer, you need to periodically use the Airgap tool to download the required files. In this case, the web addresses must be accessible through the required port from the computer with the Internet access on which you are gathering site content. For more information, see: Updating the fixlet site.

All-in-One installation

If the computer on which you are performing the All-in-One installation can access the Internet, ensure that the following web address is accessible from that computer so that the license files can be automatically generated during the installation.
  • tem.flexnetoperations.com
The following ports must be open for communication:
  • HTTP port 80
  • HTTPS port 443
The ports are required only during generation of license files. If the computer cannot access the Internet or you do not want to open any of the ports on that computer, create the license files in offline mode. In this case, the web address must be accessible through the required ports from the computer with the Internet access. For more information, see: Optional: Creating the license files (BigFix scenario).