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Forcing a rechargeable battery error

Use this procedure to place the controller's rechargeable battery into an error state using the Hardware Service Manager in the IBM® i operating system.

This topic applies to the IBM i operating system. For information about maintaining the rechargeable battery using the AIX® or Linux operating systems, see SAS RAID controller for AIX or SAS RAID controller for Linux.

To force the cache battery pack into an error state, do the following steps on the system or partition that is using the adapter.
  1. Sign on to the system with at least service level authority.
  2. On the command line, type strsst. Press Enter.
  3. On the System Service Tools (SST) Sign On display, type your service tools user ID and service tools password. Press Enter.
  4. On the System Service Tools (SST) display, select Start a Service Tool. Press Enter.
    1. On the Start a Service Tool display, select Hardware Service Manager. Press Enter.
    2. On the hardware Service Manager display, select Work with resources containing cache battery packs. Press Enter.
    3. On the Work with Resources containing Cache Battery Packs display, select Force battery pack into error state for the I/O card. Press Enter.
    4. On the Force Battery Packs Into Error State display, verify that the correct I/O adapter has been selected, and press the function key that confirms your choice.
    5. Return to the Work with Resources containing Cache Battery Packs display and select Display battery information and verify that the Battery pack can be safely replaced field indicates yes. If it does not indicate yes, contact your next level of support before continuing this procedure.
  5. Verify that the cache data present light emitting diode (LED) is no longer flashing before replacing the cache battery pack. See the feature descriptions and the figures in the Replacing a battery pack section to determine if your adapter has a cache data present LED and the location of the LED.
  6. Replace the cache battery pack using the procedure that sent you here. For a list of replacement procedures, see Replacing a battery pack.
  7. Restart the adapter's write cache by doing the following:
    1. Return to the Work with Resources containing Cache Battery Packs display and select the Start IOA cache. Press Enter.
    2. Ensure that you get the message Cache was started.
Parent topic: Maintaining the rechargeable battery on the 57B7, 574E, and 572F/575C SAS adapters
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Last updated: Fri, June 27, 2014