The system hung while loading the software. This can be caused by a hardware or software problem.
Response
Run the standalone diagnostics. If the standalone diagnostics run correctly,
the problem may be a damaged disk data. Consider having the customer contact
Software Support before reinstalling the operating system on the disk. Otherwise,
go to
MAP0020 Problem determination procedure. If a different problem
occurs when you run the standalone diagnostics, correct that problem. If the
standalone diagnostics still produces the same SRN, go to
PFW1540 : Problem isolation procedures.