Accessing resources

This topic provides troubleshooting references and steps for resolving system errors when you are accessing resources.

Description

When an unauthorized user is accessing an object resource, the system displays the following error:

Error: Error: HTTP/1.1 403 Forbidden


Content-Length: 73 Content-Type: text/html; charset=UTF-8 X-Trans-Id: tx90ad4ac8da9242068d111-0056a88ff0 Date: Wed, 27 Jan 2016 09:37:52 GMT <html><h1>Forbidden</h1><p>Access was denied to this resource.</p>

Cause

The system displays this error under one or all of the following conditions:
  • The user is not authorized by the system to access the resources for a certain operation.
  • The endpoint, auth URL, service ID, keystone version, or API version is incorrect.

Proposed workaround

  • Contact your system administrator for gaining authorization to access the resources.
  • Check your service ID. The service ID can be viewed in the OpenStack service, project, and endpoint lists.
Parent topic: Object issues