Event reporting

Events that are detected are saved in an event log. As soon as an entry is made in this event log, the condition is analyzed. If any service activity is required, a notification is sent, if you have set up notifications.

Event reporting process

The following methods are used to notify you and the IBM® Support Center of a new event:

  • If you enabled Simple Network Management Protocol (SNMP), an SNMP trap is sent to an SNMP manager that is configured by the customer.
  • If enabled, log messages can be forwarded on an IP network by using the syslog protocol.
  • If enabled, event notifications can be forwarded by email by using Simple Mail Transfer Protocol (SMTP).
  • Call Home can be enabled so that critical faults generate a problem management record (PMR) that is then sent directly to the appropriate IBM Support Center by using email.
Parent topic: Control enclosure