Transformer communicates with Transformer on UNIX via the PowerGrid network daemon (netd) on the server. When sending information to and receiving information from PowerGrid, it is possible to encounter communication problems.
There are several things you can verify to ensure that Transformer can communicate with netd on the server, and that netd can start the rsserver program.
Check that there is an active netd process running on the server. For example, you might enter a UNIX command like
ps -ef | grep netd | grep cognos
Note: The ps command varies from one UNIX system to another. Use the equivalent for your system.
Check that the service port number defined for the PowerGrid network daemon on the server matches the one you have used in your connection definition. The environment variable on the server is NPNETD, and it is set to a value like ISnnnn. The four-digit nnnn value must match the setting on your PC.
Check that the following environment variables are set, to have your UNIX server continue processing, even if your Transformer (client) users have closed their PowerGrid session:
ServerWaitPeriods=0 (the default is 30 seconds)
ServerAnimateTimeOut=1 (the default is 3 seconds)