Business Process Manager provides several features that
allow business users to collaborate with other users while working
with processes.
About this task
Within the Process Portal environment, users can
request
help from other users, collaborate in real time with other users on
task completion, and communicate through messages in the process activity
stream. All of these features are available without any configuration
of your process applications. However, you can also enable users to
chat with one another using Lotus® Sametime® Connect. You can also
specify a set of expert users for a given activity so that users can
immediately identify the best person to ask for assistance in completing
a task.