Using IBM Support Assistant Data Collector, which is installed with IBM® Business Process Manager, you can search for information, investigate problems, and submit a problem report to IBM.
About this task
You might have more than one version of IBM Support Assistant on your system. Regardless of which version of IBM Support Assistant you use, if you run the commands provided in the following topics, you will collect the appropriate information for IBM Business Process Manager.
The IBM Support Assistant Data Collector is not supported for z/OS.
Collecting data in graphical mode with IBM Support Assistant Data Collector
You can use a web-based graphical user interface to collect data with IBM Support Assistant Data Collector.- Collecting data in console mode with IBM Support Assistant Data Collector
With console mode, you record your responses in a response file. You can then use the response file to run the same collection script and generate reports silently as many times as required. - Selecting a problem type for IBM Data Collector
You can use IBM Support Assistant Data Collector to collect information about a number of specific problems. Choose the collector that is appropriate for the troubleshooting issue that you are trying to solve.