You might encounter
some problems or limitations
when you generate reports. This section describes the known problems
and suggested solutions, including the known limitations of the Privileged Identity Manager Cognos®-based reports.
Problems and their solutions
- Unable to view the Cognos drill
through reports in Microsoft Internet
Explorer version 10
- If you are using the Microsoft Internet
Explorer version 10 browser, the Cognos drill
through reports might not work.
- Solution
- Complete
the following steps:
- Enable the compatibility view.
- In
the Microsoft Internet
Explorer 10 menu, go to Tools.
- Select Compatibility
View.
- Add the IBM® Cognos website
to the trusted sites list.
- In the Microsoft Internet
Explorer 10 menu, go to .
- On
the Security tab, click the Trusted
sites icon.
- Click Sites.
- In the Add this website to the zone box,
add the IBM Cognos website address.
- Click Add.
- Click Close.
- Long filter values are not shown
completely on the prompt pages
- See the technote
at http://www-01.ibm.com/support/docview.wss?uid=swg21341018 to
resolve this issue. The information in the technote also applies to IBM Cognos Business Intelligence, 10.2.1 Fix Pack 1.
- Generating reports is slow and
causes timeouts
You might encounter slow performance or
transaction time-outs
during report generation for certain reports against large data sets.
To
improve performance and reduce time-outs, follow these best practices:
- When you run the large reports in PDF output format, specify the
appropriate filters or parameters and avoid the usage of the default
filter 'Any' that fetches all the records.
- In
a large data deployment, specify the HTML output format. HTML
format supports the pagination, which renders one page at a time and
provides the options to move to the next pages.
- Tune the database.
See the IBM Security Identity Manager Performance
Tuning Guide at http://www-01.ibm.com/support/docview.wss?uid=swg27036205 for suggested indexes to set on columns in
Report DB tables.
Known limitations
- The Prompt Page Summary table in the IBM Cognos Report
shows "--" as the parameter value when more than 1000 filters per
prompt is selected.
- IBM Cognos Reports
provide the option for multiple selection. You can select more than
one value for each parameter in the prompt page. When you select several
values to filter the report, text overflow can occur and '--' is displayed
instead in the Prompt Page Summary table.
- Solution
- Avoid selecting too many values for each parameter in the prompt
page.
- Disabled Shared Access Policy credentials
are not displayed in the Shared Access Entitlement Definition Report
This report does not include shared access credentials that
belong to a disabled Shared Access Policy.
- Audit of the disconnected credentials in the IBM Cognos shared
access history report
In IBM Security Identity Manager,
a user can disconnect the shared access credentials in the credential
vault. After the credentials are disconnected, they do not have a
connection with an account.
IBM Cognos shared access history
report does not include the check-out and check-in history of the
credentials that are not connected to an account. The shared access
history report does not show the disconnected credentials for check-out
and check-in audit action.
- Cannot truncate
the length of the text in the pie charts
- An option or a property
that truncates the length of the text
is not available for the pie charts.
- Languages that are not supported by the IBM Cognos Business Intelligence 10.2.1 Fix Pack 1
- IBM Cognos Business Intelligence 10.2.1 Fix Pack 1 does
not support the following languages:
Note: The unsupported languages are not in the Product
Language list, although they are displayed in the Content
Language list in the Cognos configuration of IBM Cognos Business
Intelligence Server.