Troubleshooting Smart Assist for Tivoli Storage Manager

To successfully troubleshoot Smart Assist for Tivoli® Storage Manager you must know where the different types of data are stored.

Smart Assist for Tivoli Storage Manager writes different types of data into different log locations.
Table 1. Smart Assist for Tivoli Storage Manager data locations
Type of data Location
Configuration data Smart Assist for Tivoli Storage Manager stores configuration data in the HACMPsa_metadata PowerHA® SystemMirror® Configuration Database (ODM).
Smart Assist for Tivoli Storage Manager server log data The /var/hacmp/log/tsm_server.log file is used while Smart Assist for Tivoli Storage Manager server is configured and monitored.
Smart Assist for Tivoli Storage Manager client log data The /var/hacmp/log/tsm_client.log file is used while Smart Assist for Tivoli Storage Manager client is configured and monitored.
Smart Assist for Tivoli Storage Manager admin center log data The /var/hacmp/log/tsm_admin.log file is used while Smart Assist for Tivoli Storage Manager admin center is configured and monitored.
To troubleshoot configuration issues, complete the following steps:
  1. Review the following log files for information related to the time or type of event that occurred:
    • View the log files in the Table 1 table.
    • The smit.log file to examine the SMIT processes that have run from the SMIT interface.
    • The hacmp.out file for messages related to detection, migration, termination and execution of a PowerHA SystemMirror cluster for an application.
  2. Verify and synchronize your cluster to make sure all your clusters are using the latest configuration settings.