Content Platform Engine, Version 5.2.1       Application server:  WebSphere Application Server     

Correcting an SSL Signer Exchange Prompt error (WebSphere)

If you are using SSL for communication between Content Platform Engine and WebSphere® Application Server, you might receive the SSL signer error SSL SIGNER EXCHANGE PROMPT when you run the task for configuring the JDBC data sources for the global configuration database (GCD) or for an object store.

About this task

Use this procedure if you receive the following error when you run a task for configuring the JDBC data sources, such as Configure GCD JDBC Data Sources:
Error while executing Configure GCD JDBC Data Sources
Execution failed with the following message: The data source configuration failed.
*** SSL SIGNER EXCHANGE PROMPT ***
SSL signer from target host null is not found in truststore

Procedure

  1. From the command line, navigate to the WAS_HOME/AppServer/profiles/app_server_name/bin directory.
  2. Run the following command:
    wsadmin.bat -conntype SOAP -port portnumber -username username
     -password userpassword

    Where:

    portnumber
    is the same value that you entered for the Application server SOAP field in the configure JDBC task properties. The WebSphere default is 8880.
    username
    is the same value that you entered for the Application server administrator user name field in the configure JDBC task properties.
    userpassword
    is the same value that you entered for the Application server administrator password field in the configure JDBC task properties.
  3. At the prompt to add the signer to the truststore, enter Yes.
  4. On Windows platforms, close the command prompt.
  5. Use Configuration Manager to run the configure JDBC task again, from the graphical user interface or from the command line.


Last updated: March 2016
p8pia073.htm

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