IEA393I   ETR PORT n IS NOT OPERATIONAL. THIS MAY BE A CTN CONFIGURATION CHANGE.

Explanation

The specified External Time Reference (ETR) port is not working. This message is issued when the port status changes and the port is found to be in a NON OPERATIONAL state regardless of whether the port is ENABLED or DISABLED.

ETR is the generic name for the IBM® Sysplex Timer (9037) or equivalent.

In the message text:
n
is the port number

System action

The system continues processing. The system records the error in the logrec data set.

Operator response

One of the following:
  • If a timing network configuration is underway, for example, a migration from a Mixed CTN to a STP-only CTN, this message is expected and can be ignored.
  • If an ETR is installed, check the hardware system console associated with this processor. If you have already contacted the IBM Support Center, no further action is required. Otherwise, contact 9037 hardware support. The same event might occur on more than one of the processors in a sysplex.
  • If an ETR is not installed, ensure that the CLOCKxx member of SYS1.PARMLIB contains ETRMODE NO and ETRZONE NO.

Source

Timer Supervision.

Module

IEATPORT

Routing code

10

Descriptor code

11