z/OS MVS System Codes
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1C7

z/OS MVS System Codes
SA38-0665-00

1C7

Explanation

An error occurred during workload manager (WLM) processing. The accompanying reason code identifies either an internal recoverable WLM error or an external error code as follows:
Code
Explanation
0Axx0004
An attempt to reference a caller's parameters caused an 0C4 abend.
xxxx0005
This is issued by WLM Module IRASAQUE (Queue delay samples gatherer). The QM sampling routine, QMSAM, has either returned with an error code, or it has abended an excessive number of times. This may be the result of damage to the QM/EM data structures, or it could also be a consequence of QMSAM running unserialized.

WLM is rebuilding its internal structure.

1030003
This is issued during initialization of the WLM address space when the load of a WLM load module fails or the load module is not in the nucleus.

System action

Code
System Action
1030003
The system goes into a wait state.

Operator response

Code
Response
0Axx0004
Notify the system programmer.
xxxx0005
Ignore and continue, and notify system programmer if the problem persists.
1030003
Notify the system programmer.

System programmer response

Code
Response
1030003
This problem can result from an incorrect "PTF apply", that is, a PTF was not installed successfully. If you cannot identify the respective PTF and fix the problem, search problem reporting databases for a fix for the problem. If no fix exists, create a stand-alone dump and contact the IBM® Support Center. Provide the dump issued by the system.
For other reason codes, search problem reporting data bases for a fix for the problem. If no fix exists, contact the IBM Support Center. Provide the dump.

Programmer response

Check for possible programmer errors that might exist in a program that requests services from WLM.
Code
Response
0Axx0004
WLM could not access the parameter list or parameters passed by the IWMPQRY or IWMWQRY services. The following are possible problems:
  • WLM could not copy the parameter list because the parameters could not be accessed by storage key.
  • WLM could not copy the service definition, service classification rules, or the service notepad area to a private copy.
  • WLM could not copy a local copy of the parameter list back into the caller's copy.
Check the parameter list areas for the service definition, service classification rules, and notepad area. Ensure that correct storage keys are specified.

For all other reason codes, contact programmer service support.

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