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- To determine whether ISMF or ISPF issued the error
message, press the HELP key or enter the HELP command. The system
displays a long message related to the original short error message. Figure 1 is an example of an end-user ISMF panel
with the long error message:
COMPRESS terminated with a return code of 12
ISPF
long messages have the same format.
Figure 1. ISMF—End User Long Error Message VOLUME LIST COMPRESS FAILED
COMMAND ===> COMPRESS SCROLL ===> HALF
COMPRESS terminated with a return code of 12
ENTER LINE OPERATORS BELOW: Data Columns 3-8 of 39
LINE VOLUME FREE % ALLOC FRAG LARGEST FREE
OPERATOR SERIAL SPACE FREE SPACE INDEX EXTENT EXTENTS
---(1)---- -(2)-- --(3)-- (4)- --(5)-- -(6)- --(7)-- --(8)--
?COMPRESS SCR001 1342355 72 523197 122 793299 25
SCR002 1113616 60 751936 25 1067335 15
SCR003 2835621 99 39669 1 2830511 4
SCR004 2859732 99 15558 1 2856345 3
SYS300 353342 19 1512210 270 164468 109
SYS301 363133 19 1502419 113 311792 79
SYS302 396767 21 1468785 224 165312 72
SYS303 345098 18 1520454 234 254689 264
SYS304 398781 21 1466771 135 333762 159
SYS305 402200 22 1463352 98 354982 81
SYS306 571072 31 1294480 65 513361 49
SYS307 385102 21 1480450 104 321114 56
SYS308 385805 21 1479747 237 156927 83
SYS309 367068 20 1498484 88 326173 60
USE HELP COMMAND FOR HELP; USE END COMMAND TO EXIT.
- Press the HELP key again to see the help panel for the short and
long messages. The help panel further explains the problem. Figure 2 is an example of an ISMF message help
panel.
Figure 2. ISMF—Message
HELP Panel HELP-----------------------------ISMF MESSAGE------------------------------HELP
COMMAND ===>
MESSAGE NUMBER: DGTUS009
SHORT MESSAGE: COMPRESS FAILED
LONG MESSAGE:
COMPRESS terminated with a return code of 12
EXPLANATION:
The messages above were issued by ISMF. The command or line
operator was not successful.
SUGGESTED ACTION:
The above messages should indicate the return code issued for the
line operator of command. For additional information refer to
documentation appropriate to specific command. If you need further
assistance contact your system programmer or your IBM customer
representative for assistance.
Use ENTER to continue with ISMF HELP, Use END to return to ISMF.
ISMF message identifiers begin with the prefix DGT. ISPF
message identifiers begin with ISP or ISR. On the help panel, the
message identifier is in the MESSAGE NUMBER field, located at the
upper left.
- If ISMF issued the message, follow the procedure in Messages issued by ISMF to build the message type-of-failure
keyword.
- If ISPF issued the message, read the help panel to determine whether
there is something you can do to resolve the problem.
- If the help panel does not indicate how to correct the error,
see z/OS ISPF Messages and Codes.
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