Procedure

The plus sign (+) at the end of the message indicates that additional information is available. If you enter a question mark (?), TSO/E displays a message describing the error in greater detail. The question mark must be the next command from the terminal, or the supplemental information is lost.

To further diagnose the error, you need a dump of the abend. Press ENTER to generate the dump. If you have WTP message turned on in your TSO/E profile, the system displays a symptom dump on the terminal screen. (For information about the TSO/E profile, see z/OS TSO/E Command Reference.) Figure 1 shows a sample symptom dump.

Figure 1. ISMF—Displayed System Symptom Dump

IEA995I  SYMPTOM DUMP OUTPUT
 ABEND CODE  USER = 0222  TIME = 15.29.00 SEQ=22374 CPU = 000 ASID =007B
 PSW AT TIME OF ERROR  078D1000   00B5A992      ILC 2  INTC 0D
   NO ACTIVE MODULE FOUND
   DATA AT PSW  00B5A98C - 00181610  0A0D9180  A0644710
   GPR  0-3    80000000   800000DE   0000E060   000184A8
   GPR  4-7    000184AC   00018898   00000005   00000005
   GPR  8-11   00010B28   0000E810   0000DC30   00B5A788
   GPR 12-15   91B59788   000193D0   000185C7   00000000
 END OF SYMPTOM DUMP
**LOGICAL SCREEN REQUEST FAILED - ABEND 0000DE**
**CONTACT YOUR SYSTEMS PROGRAMMER OR DIALOG DEVELOPER**
***SPF MAIN TASK ABEND***
ISPF    ENDED DUE TO ERROR+
READY

If a SYSUDUMP, SYSMDUMP, or SYSABEND data set was allocated before the error, the system directs a full abend dump to the dump data set. You will use the dump later to determine the module keyword.

See Building the Abend keyword.
Tip: If you did not have a dump data set allocated before the abend occurred, you can do the following after you build the abend keyword:
1. Allocate a dump data set by using the TSO ALLOC command.
2. Invoke ISPF with the TEST parameter by issuing the ISPF TEST command.
3. Specify RECOVER FROM ABENDS ===> N in your ISMF profile.
4. Try to recreate the problem by going through your ISMF session again.