TalkLink enables
you to review information electronically, submit questions and requests,
and receive answers and information in the following ways:
- Conferences and forums
Question-and-answer bulletin boards
enable customers to ask questions and exchange experiences on a wide
variety of products and services. Bulletin board system (BBS) users, IBM® personnel, and affiliates worldwide
share items posted on such a bulletin board.
- Customer-to-customer messaging
Customers can send private messages
to each other.
- Support
Customers can submit or view problem reports. The conference
or forum owner responds to customer entries. Users can also place
orders for product-related materials.
- Software libraries
Customers can download application programs
and upload contributions.
- News and announcements
Recent information regarding products
and services are available.