z/OS Communications Server: IP Messages Volume 2 (EZB, EZD)
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EZD1860I

z/OS Communications Server: IP Messages Volume 2 (EZB, EZD)
SC27-3655-01

EZD1860I
jobname STORAGE SHORTAGE DETECTED IN THE z/OS UNIX FILE SYSTEM DEAD LETTER DIRECTORY

Explanation

The Communications Server SMTP (CSSMTP) application detected that storage use in the z/OS® UNIX file system dead letter directory exceeds 75%.

In the message text:
jobname
The job name of the task that started the CSSMTP application.

System action

Processing continues.

Operator response

Contact the system programmer.

System programmer response

A possible cause for this error is that the UNIX file system that contains the dead letter directory is full or nearly full. If this is the cause of the error, perform one of the following:
  • Determine what can be deleted in the file system and delete it.
  • Change the DeadLetterDirectory configuration statement to be a directory on a different file system and issue a MODIFY REFRESH command to use the new directory.

If the problem persists, then either issue a MODIFY SUSPEND command or change the DeadLetterAction configuration statement to DELETE.

Determine whether you need to issue the MODIFY SUSPEND command.

  1. Issue the MODIFY D,SPOOLSTATUS,SUMMARY command to determine the number of mail messages that are in the pending or long retry state for each JES task. From the summary report, obtain the TKID value that has pending or long retry mail messages, then issue the MODIFY D,SPOOLSTATUS,DETAIL,TKID=tkid command to display detail information for the specific JES task.
  2. If there is a large number of mail messages in long retry, then there might be a problem with the mail servers. Issue the MODIFY SUSPEND command to suspend new JES spool file processing until the problem is resolved. If messages EZD1817I, EZD1818I or EZD1819I are in the log, they might help in determining the problem. See EZD1817I, EZD1818I, or EZD1819I for more information.
  3. Delete all unneeded dead letters to free some space in the z/OS UNIX file system dead letter directory.

See the information about the UNDELIVERABLE statement in z/OS Communications Server: IP Configuration Reference for more information about z/OS UNIX file system dead letter directory.

User response

Not applicable.

Problem determination

See the system programmer response.

Source

z/OS Communications Server TCP/IP: CSSMTP

Module

ezamlhck

Routing code

10

Descriptor code

12

Automation

This message is written to the system console and log file for CSSMTP. This message is a good candidate for automation. Automation can allow you to monitor storage use in the z/OS UNIX file system dead letter directory.

Example

EZD1860I CSSMTP1 STORAGE SHORTAGE DETECTED IN THE z/OS UNIX FILE SYSTEM DEAD LETTER DIRECTORY

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