Configuration responsibilities in Maximo® Asset Management Multitenancy

The system provider prepares the system to support tenant functionality including configuring system properties, defining a default autonumbering format, creating templates for workflows, reports, and cron tasks. Tenants can change some of the initial configurations and modify templates to meet their business needs. Changes that a tenant makes apply to functionality in that tenant entity only, and do not affect the functionality of other tenants. Learn more about responsibilities for configuration of system functionality

Before adding any tenants, the global administrator prepares the database, including configuring common data and template data, creating extension tables, and defining the length of general ledger accounts. As soon as the first tenant is added to the system, the configurations that the global administrator can perform are restricted to ensure that tenant changes are not overwritten. When a tenant is added, the tenant database administrator configures a general ledger account and can perform some database changes in the Database Information application. Learn more about responsibilities for configuration of data

The system provider is responsible for configuring system-level security, including choosing the authentication method, configuring directory services, and configuring default user IDs and privileges. Tenants can use their own corporate directory servers or use directory services provided by the system provider. Tenants are responsible for managing users and security groups and for synchronizing user information with the directory server. Learn more about responsibilities for configuration of security and users

In a multitenancy environment, tenants can use the integration framework to exchange data with external applications and systems. The system provider deploys servers for storing interface tables and file directories, and configures Java Message Service (JMS) queues and cron tasks that tenants can use for integration. When adding a tenant, the multitenancy manager specifies the path to an interface table directory and to a file directory that is specific to that tenant. The multitenancy manager provides the details of the JMS queues to the tenant so that the tenant can specify these queues when configuring integration components. Learn more about responsibilities for configuration of integration