If you changed the offering type that you installed on the Cloud
APM server from Cloud APM, Base to Cloud APM, Advanced and the WebSphere® Applications agentwas installed and configured with the
Cloud APM, Base offering, to use the agent
advanced capabilities provided in the Cloud APM, Advanced offering, you must uninstall the
previous WebSphere Applications agent and install the
agent again with the Cloud APM, Advanced
offering. Alternatively, you can reconfigure the data collector for the capabilities to be available
in the new offering.
About this task
The
WebSphere Applications agent is configured
differently depending on which agent package is used to install the agent. After you change the
offering type on the
Cloud
APM server, you have two
choices to make the agent capabilities in the new offering available:
- Remove the agent that you installed with the previous offering and then install the agent in the
new offering.
- Reconfigure the data collector again to use the capabilities in the new offering.
Procedure
-
Remove the agent that you installed with the previous offering and then install the agent in
the new offering.
-
Unconfigure the data collector. For instructions, see WebSphere Applications agent: Unconfiguring the data collector.
-
Uninstall the WebSphere Applications agent that you
installed with the agent package of previous offering. For instructions, see Uninstalling your agents.
-
Install the WebSphere Applications agent with the
agent package in the new offering and configure the data collector again. For instructions, see
Configuring the data collector with the simple configuration utility.
-
Reconfigure the data collector again to use the capabilities in the new offering.
-
Edit the offering.id file in the data collector home directory by changing
the IOFFERING value to one of the following values, depending on your new
offering type:
- BASE
- If your new offering type is Cloud APM, Base Private.
- ADVANCED
- If your new offering type is Cloud APM, Advanced Private.
The data collector home directory is as follows:
- install_dir\dchome\7.3.0.14.08
- install_dir/yndchome/7.3.0.14.08
-
Reconfigure the data collector to enable diagnostics, transaction tracking, or both in the data
collector based on what is supported in the new offering type. For instructions about how to
configure the data collector, see Configuring the data collector with the simple configuration utility.
-
Restart the WebSphere Application Server.
-
From any page of the Cloud APM console, click
to open the Agent Configuration page. Ensure that the
transaction tracking setting matches the capabilities available in your new offering type. If not,
update the setting.
The transaction tracking setting should be enabled for Cloud APM, Advanced, but be disabled for Cloud APM, Base.