Using trace to resolve problems
IBM® Tivoli® Storage Manager can, at times, experience problems that you can resolve through trace.
- Starting an extended trace of the Operations Center
By default, the Operations Center log contains data from a basic trace of Operations Center events. IBM Software Support might request that you start an extended trace. - Enabling a trace for the server or storage agent
You can issue trace commands from the following places: the server console, storage agent console, administrative client connected to either the server or storage agent, server options file (dsmserv.opt), or the storage agent options file (dsmsta.opt). - Enabling a trace for the Tivoli Storage Manager device driver
Tracing is available for the IBM Tivoli Storage Manager device driver. The Tivoli Storage Manager device driver can be traced from the server console, an administrative client, or from a shell running on the system where the device driver is installed. - Tracing data for the client
You can enable tracing on the client or client application programming interface (API) by altering the client options file. - Tracing data for the API
You can enable tracing for the application programming interface (API). - Tracing the Tivoli Monitoring for Tivoli Storage Manager agent on an AIX or Linux system
By using Tivoli Monitoring for Tivoli Storage Manager, you can create and configure agent instances that monitor Tivoli Storage Manager servers. Stop all agent instances, modify the configuration files, and restart the agent instances to activate tracing of monitoring agents for servers on AIX® or Linux. - Tracing the Tivoli Monitoring for Tivoli Storage Manager agent on a Windows operating system
By using Tivoli Monitoring for Tivoli Storage Manager, you can create and configure agent instances that monitor Tivoli Storage Manager servers. To activate tracing of monitoring agents for servers running on Windows operating systems, stop all agent instances, modify the configuration file, and restart the agent instances.