AIX operating systemsLinux operating systemsWindows operating systems

Collecting diagnostic information with Tivoli Storage Manager client management services

The client management service collects diagnostic information about backup-archive clients and makes the information available to the Operations Center for basic monitoring capability.

About this task

After you install the client management service, you can view the Diagnosis page in the Operations Center to obtain troubleshooting information for backup-archive clients.

Diagnostic information can be collected only from Linux and Windows clients, but administrators can view the diagnostic information in the Operations Center on AIX®, Linux, or Windows operating systems.

You can also install the client management service on data mover nodes for Tivoli® Storage Manager for Virtual Environments: Data Protection for VMware to collect diagnostic information about the data movers.

Tip: In the documentation for the client management service, client system is the system where the backup-archive client is installed.