Uninstalling Tivoli Storage FlashCopy Manager

When you install Tivoli® Storage FlashCopy® Manager, a number of components are saved to your system. These components can be removed by using the Windows Add or Remove Programs or Programs and Features in the Windows control panel. Any files, registry keys, or Windows services that are created by Tivoli Storage FlashCopy Manager that remain must be removed manually.

1. Copy any files that you want to keep from the c:\Program Files\Tivoli directory and its subdirectories to a different directory. For example, you might have configuration files that you want to save.
2. Delete any Tivoli Storage FlashCopy Manager scheduled tasks:
   1. Select the Scheduling node in the Tivoli Storage FlashCopy Manager tree view.
   2. Select each scheduled task that is listed in the Schedules section of the results pane and click Delete.
3. Stop any Tivoli Storage FlashCopy Manager components that are running.
4. Delete any existing Tivoli Storage FlashCopy Manager snapshots by issuing the DELETE BACKUP command.
5. Enter the following commands. You can use the command dsmcutil list to display any additionally installed Tivoli Storage FlashCopy Manager services. This procedure assumes a default Tivoli Storage FlashCopy Manager configuration.
   1. cd /d "c:\program files\tivoli\tsm\baclient"

      If necessary, replace c:\program files\tivoli with the correct installation folder.

   2. dsmcutil remove /name:"TSM Remote Client Agent"
      Important: Remove the TSM Remote Client Agent before you remove the TSM Client Acceptor, or the TSM Client Acceptor cannot be removed.
   3. dsmcutil remove /name:"TSM Client Acceptor"
6. From the Control Panel window, open Add or Remove Programs or Programs and Features.
7. Uninstall the following items if they are listed:
   • IBM® Tivoli Storage FlashCopy Manager
   • IBM Tivoli Storage FlashCopy Manager - CHS
   • IBM Tivoli Storage FlashCopy Manager - CHT
   • IBM Tivoli Storage FlashCopy Manager - DEU
   • IBM Tivoli Storage FlashCopy Manager - ESP
   • IBM Tivoli Storage FlashCopy Manager - FRA
   • IBM Tivoli Storage FlashCopy Manager - ITA
   • IBM Tivoli Storage FlashCopy Manager - JPN
   • IBM Tivoli Storage FlashCopy Manager - KOR
   • IBM Tivoli Storage FlashCopy Manager - PTB
   • IBM Tivoli Storage Manager Client
   • IBM Tivoli Storage Manager Client - Chinese(PRC)
   • IBM Tivoli Storage Manager Client - Chinese(Taiwan)
   • IBM Tivoli Storage Manager Client - French
   • IBM Tivoli Storage Manager Client - German
   • IBM Tivoli Storage Manager Client - Italian
   • IBM Tivoli Storage Manager Client - Japanese
   • IBM Tivoli Storage Manager Client - Korean
   • IBM Tivoli Storage Manager Client - Portuguese(Brazil)
   • IBM Tivoli Storage Manager Client - Spanish
   • IBM Tivoli Storage Manager for Databases - MS SQL
   • IBM Tivoli Storage Manager for Databases - MS SQL - CHS
   • IBM Tivoli Storage Manager for Databases - MS SQL - CHT
   • IBM Tivoli Storage Manager for Databases - MS SQL - DEU
   • IBM Tivoli Storage Manager for Databases - MS SQL - ESP
   • IBM Tivoli Storage Manager for Databases - MS SQL - FRA
   • IBM Tivoli Storage Manager for Databases - MS SQL - ITA
   • IBM Tivoli Storage Manager for Databases - MS SQL - JPN
   • IBM Tivoli Storage Manager for Databases - MS SQL - KOR
   • IBM Tivoli Storage Manager for Databases - MS SQL - PTB
   • IBM Tivoli Storage Manager for Mail - MS Exchange
   • IBM Tivoli Storage Manager for Mail - MS Exchange - CHS
   • IBM Tivoli Storage Manager for Mail - MS Exchange - CHT
   • IBM Tivoli Storage Manager for Mail - MS Exchange - DEU
   • IBM Tivoli Storage Manager for Mail - MS Exchange - ESP
   • IBM Tivoli Storage Manager for Mail - MS Exchange - FRA
   • IBM Tivoli Storage Manager for Mail - MS Exchange - ITA
   • IBM Tivoli Storage Manager for Mail - MS Exchange - JPN
   • IBM Tivoli Storage Manager for Mail - MS Exchange - KOR
   • IBM Tivoli Storage Manager for Mail - MS Exchange - PTB
8. Find the files and remove them from the file system. Run the following commands:
   • cd /d c:\
   • rd /s adsm.sys
   • cd /d "c:\program files\tivoli"

     If necessary, replace c:\program files\tivoli with the correct installation folder.

   • rd /s flashcopymanager
   • rd /s tsm
9. Enter the following command:

   reg query hklm\software\ibm

   A list of registry keys are displayed. For example:

   HKEY_LOCAL_MACHINE\software\ibm\ADSM
   HKEY_LOCAL_MACHINE\software\ibm\FlashCopyManager
   HKEY_LOCAL_MACHINE\software\ibm\GSK7
   KEY_LOCAL_MACHINE\software\ibm\GSK8

10. Enter the following commands from a Run as Administrator command prompt window.
    1. Enter this command if you want to completely remove the Tivoli Storage Manager backup-archive client from your system: reg delete HKLM\SOFTWARE\IBM\ADSM You can uninstall Tivoli Storage FlashCopy Manager, but continue to use Tivoli Storage Manager backup-archive client.
    2. reg delete HKLM\SOFTWARE\IBM\FLASHCOPYMANAGER
11. Before you enter the following commands, verify that these two required conditions exist:
    • The entries HKEY_LOCAL_MACHINE\software\ibm\GSK7 and HKEY_LOCAL_MACHINE\software\ibm\GSK8 were included in the command output that is shown in Step 9.
    • No other applications are using IBM GSKIT.
    If either of the preceding conditions exist, enter the following commands:
    1. reg delete HKLM\software\ibm\GSK7
    2. reg delete HKLM\software\ibm\GSK8
12. Remove any Tivoli Storage FlashCopy Manager user configuration files by using the following command. Repeat the command for any user accounts that are configured with Tivoli Storage FlashCopy Manager:
    1. Change to the following directory:

       cd %userprofile%\appdata\local\microsoft_corporation

       Add quotation marks around the directory name if the name contains any spaces. For example: cd /d "%userprofile%\appdata\local\microsoft_corporation"

    2. Enter this command:

       dir _fmux*

    3. Remove each folder that begins with _fmux. Make sure to enclose the folder name in quotation marks ("). For example:

       rd /s  "_FmUx,_Version=4.1.0.0,_C_Path_rusomschqavk3w2upyovnjyl331z5qn3"