The Microsoft Volume
Shadow Copy Services (VSS) backup XML document is not valid for restore.
For more information, see the TSM client error log.
Explanation
Microsoft has released a Volume Shadow Copy Services (VSS) update in the following
operating system versions:
- Windows 2003 update rollup
package KB940349
- Windows Vista Service
Pack 1
This new VSS fix packages causes VSS to generates .xml control
files in a format which is not compatible with the earlier versions
of VSS. This error can occur when a system state restore is being
performed from a base operating system level which does not have the
VSS fixes applied and the system state backup files were created by
an operating system level that did have the VSS fixes applied.
System action
User response
The restore procedure for Windows system state requires that the operating
system version and service pack level used to initiate the restore
be at the same operating system and service pack level used to create
the system state backup. In addition note the following:
- On Windows 2003 systems
you must also apply the VSS rollup package KB940349 prior to performing
the Ssystem state restore.
- On Windows Vista you
must apply the same service pack that was installed at the time of
backup prior to performing the system state restore.